Terms

Last updated 8 November 2026

Who we are

Operated by a UK sole trader trading as Setsquare. Contact: localreply+setsquare@agentmail.to. Postal address available on written request. Email: localreply+setsquare@agentmail.to.

Who these terms are for

These terms apply to anyone using this website and to anyone who buys from Setsquare.

The service and prices

Step-by-step checklists for the office side of a trade business: enquiries, quotes, booking, job sign-off, invoicing, complaints and new starters.

• Office pack (£19 one-off): 12 editable procedures (.docx, .odt, .pdf); 12 printable checklists; bonus MTD record tracker (.xlsx, LibreOffice Calc tested) and guide.

Prices are in pounds sterling. Payment is taken by Stripe at checkout. The pack is supplied as an instant digital download; spreadsheets are tested in LibreOffice Calc only.

Refunds

Digital content: at checkout you expressly agree to immediate supply and acknowledge that you lose your 14-day right to cancel once the download starts (Consumer Contracts Regulations 2013, reg. 37). If a file is faulty, doesn’t match its description or won’t open, email us and we will replace it or refund you (draft). Nothing here affects your legal rights.

If you’re a consumer

If you buy as a consumer (for yourself rather than a business), you have extra legal rights. For most online purchases you can cancel within 14 days. For digital downloads this right ends once the download starts, because you agree to immediate supply at checkout (see Refunds).

Model cancellation form (you don’t have to use it):
To Setsquare, localreply+setsquare@agentmail.to:
I hereby give notice that I cancel my contract for the supply of the following: ______
Ordered on: ______ · Name: ______ · Address: ______ · Date: ______

Nothing in these terms affects your rights under the Consumer Rights Act 2015.

What this is not

Setsquare procedures cover office and admin processes only. They are not health and safety, gas, electrical or legal advice and do not replace your trade body's rules or regulated training.

Liability

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else the law does not allow us to limit. Subject to that, our total liability to you is limited to the amount you paid us for the product or service in question. If you are a business customer, we are not liable for loss of profit, revenue or business opportunity.

Complaints, changes and law

If something goes wrong, email localreply+setsquare@agentmail.to with “Setsquare” in the subject line. The owner will look into it and try to put it right. We may update these terms; the version shown when you buy applies to your order. These terms are governed by the law of England and Wales. If you are a consumer living elsewhere in the UK, you can also rely on the consumer protections where you live and bring a claim in your local courts.