12 editable procedures and one-page checklists for the office side of a UK heating or plumbing firm: enquiries, quotes, booking, sign-off, invoicing, complaints and new starters. £19 one-off, download straight after paying.
£19one-off
Each one is editable in Word, LibreOffice or Google Docs (upload the .docx), with a one-page checklist to print and pin up. Every procedure shows its review date.
You get 9 files in one zip of about 0.6 MB, including a short read-me.
Written with heating and plumbing firms in mind. It also fits other small trades, such as electrical, building and roofing, with light editing.
Most small heating and plumbing firms run on the owner's memory. It works until you're on a roof, on holiday or off sick — then quotes go out late, jobs get double-booked and the phone never stops.
Everything arrives as editable documents plus one-page checklists you can print and pin up.
The Office pack covers the twelve admin jobs every trade firm does, from first call to final invoice.
Change names, prices and phone numbers in Word or Google Docs.
Print the checklists, share the folder and review it every six months. Each procedure shows its review date.
Written for people who work on the tools, not for consultants.
Every procedure carries a version number and a review date, so nobody follows an old one.
No safety or legal advice. Your trade's own rules and training still apply.
Prices in GBP. Documents are yours to edit and use in your own business.
Twelve ready-made procedures for the admin side of a heating or plumbing firm.
£19one-off
Instant digital download (one .zip, about 0.6 MB). Secure card payment by Stripe; you get the download link straight after paying.
Refunds. Digital download: at checkout you agree to immediate supply, so the 14-day cancellation right ends once the download starts. If a file is faulty or won't open, email us for a replacement or refund (draft).
Refund termsSetsquare procedures cover office and admin processes only. They are not health and safety, gas, electrical or legal advice and do not replace your trade body's rules or regulated training.
“We're new. No testimonials and no ‘trusted by’ badges — we won't invent any. Every page shown on this site is a real page from the kit.”
Heating and plumbing firms with 2–20 people first. Electrical, building, roofing, landscaping and similar firms run a similar office, so the procedures also fit with light editing.
No. Setsquare covers office work — enquiries, quotes, booking, sign-off, invoicing, complaints and new starters. Safety procedures, risk assessments and trade regulations are separate and stay your responsibility.
You get .docx files that open in Word or Google Docs (there is no separate native Google Docs file), plus .odt and .pdf copies and printable one-page checklists.
Yes — they're yours to edit and use in your own business. Please don't resell or share them outside your firm.
Now. Click “Buy now — £19”, pay by card through Stripe, and you go straight to the download page. Questions first? Email localreply+setsquare@agentmail.to.
Tell us your trade and team size. We can't promise a reply or a timeframe yet.
The Office pack is £19 one-off.