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Privacy notice

Last updated 8 November 2026

Who we are

Operated by a UK sole trader trading as Setsquare. Contact: localreply+setsquare@agentmail.to. Postal address available on written request. Ready-made office procedures and checklists for UK trade firms with 2–20 people. For anything in this notice, email localreply+setsquare@agentmail.to with “Setsquare” in the subject line. We are the “controller” (the organisation responsible) for the personal data described here.

What we collect

Our inbox

Emails to localreply+setsquare@agentmail.to go to a shared business inbox hosted by AgentMail, via a plus-address used only for Setsquare. We use your message only to deal with your enquiry about Setsquare, and we delete it 30 days after our last contact.

Cookies and analytics

This website sets no cookies. We count page visits with GoatCounter, a privacy-friendly analytics service (goatcounter.com). It records the page, the referring site, browser screen size and an approximate country, but sets no cookies, does not store your IP address and does not track you across sites. Visits from browsers that send Do Not Track or Global Privacy Control are not counted. We use these counts only to see which pages are useful (legitimate interests) and keep them for no longer than 24 months. Fonts are served from our own site. Our web host keeps standard server logs (such as IP addresses) for security.

Why we use your data (lawful basis)

We never sell your data.

Who we share it with

AgentMail and GitHub are based in the United States, so personal data we share with them may be stored or processed there. GitHub handles our website host’s visitor logs under its own privacy statement. GitHub relies on the UK Extension to the EU–US Data Privacy Framework (the ‘UK–US data bridge’) for transfers from the UK (see GitHub’s privacy statement). We do not have a separate data processing agreement with AgentMail, Inc., which hosts our email inbox in the United States, so emails sent to us are handled under AgentMail’s privacy notice. That notice says AgentMail may use the EU Standard Contractual Clauses for international transfers, and that, without such an agreement, it may use email content to improve and train its own services. Please don’t send us sensitive personal information by email. You can ask us for details at any time.

How long we keep it

Enquiries that don’t lead to an order: deleted 30 days after our last contact. Order details, including anything you send us for your order and our working copies, are deleted 30 days after we deliver. We keep only a basic order record (your name, email, date, what you bought and the amount) for as long as tax law requires (at least 5 years after the 31 January tax-return deadline for the year concerned).

Your rights

You can ask to see the personal data we hold about you, to correct it, to delete it, to restrict or object to how we use it, or to receive it in a portable format. Email localreply+setsquare@agentmail.to. Requests sent to our inbox are handled by the owner (not by automatic replies) within one month, as the law requires.

Complaints

If you are unhappy with how we have handled your personal data, please tell us first by emailing localreply+setsquare@agentmail.to with “Data complaint – Setsquare” in the subject line. The owner will acknowledge it within 30 days, look into it without undue delay, keep you updated and tell you the outcome. You can also complain to the Information Commissioner’s Office at ico.org.uk/make-a-complaint.